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Car Rental Tips

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Did you know that with your credit card, you can benefit from certain insurance services for a car rental? This can be very interesting if you need to rent a car. But it is still necessary to know exactly what these insurance cover and which bank cards offer the best services …

2 types of bank cards: “classic” and “prestige”?

First point to know: bank cards called “classic” at Visa, Mastercard or American Express offer few benefits. On the other hand, if you have a “Prestige”, Premier, Gold or Platinum card, which is becoming more and more common, your contract includes insurance for renting a vehicle. Then, the more the model of your card is upscale, the better you are covered!

Which car rental insurance according to your credit card?

The major advantage of the insurance included with your credit card is the purchase of a franchise. But to be fully informed, we advise you to read carefully your contract and not hesitate to consult the website of your credit card to learn more. In the meantime, here’s what you need to know:

With Visa Premier and Platinum, Mastercard Gold and Platinum, car rental insurance includes:
damage up to the limit of the deductible or repairs up to 50,000 euros and for a maximum duration of 31 days rental.
Note: some high-end vehicles are excluded from these insurances. The name (s) of the drivers must be specified on the rental agreement. The insurance is effective within the limit of 2 claims per calendar year.

For the Mastercard Gold Card: obligation to book and pay for the rental of the car with the card.
The plus of the MasterCard Platinum card: the amount of damage covered, up to the limit of the deductible or repairs, amount to 100,000 euros.

  • With American Express Gold and Platinum cards, car rental insurance includes:
    damage up to the limit of the deductible or repairs up to 75,000 euros from the moment you are more than 100 kilometers from your home.
  • up to 3 claims per 365-day period.
  • Plus American Express Platinum Card: All damage to the vehicle is covered up to the limit of its price and for a rental period not exceeding 120 consecutive days.

Other benefits of bank cards

Beyond these assets related to car rental, you must also know that

  • the insurance included with your credit card will benefit all your family
  • they will save you from paying a cancellation insurance if you go on a trip for example.

Their cost? It varies depending on your bank, your situation, but in general, count 150 euros per year for any prestige bank card. An amount that you do not hesitate to negotiate down with your advisor and can quickly pay for all services offered!

Voted car of the year 2017 in early March in Geneva by a jury composed of 58 journalists from all over Europe, the new Peugeot 3008 seduces with its design, its style and its benefits. This is the first SUV to win this prestigious award! And you will quickly understand why this is the ideal car to go on a weekend with friends or family holidays. Boarding aboard the Peugeot 3008 SUV …

Rent the new 3008: Optimum security

The Peugeot 3008 offers all the comfort of an SUV thanks to its increased ground clearance and its driving position in height. But it also gathers all the benefits to guarantee you an increased security and to leave with family or between friends the serene spirit!

Keep the right distance: the adaptive cruise control with stop function detects the car in front of you and automatically maintains the safety distance by intervening on the brakes or the accelerator. Very useful for long trips on the highway!
Reduce the risk of collision: the Active Safety Brake technology is based on a system that replaces the driver if there is no braking or insufficient braking. It thus makes it possible to avoid most collisions or to reduce the consequences by reducing the speed of impact.

Stay agile: the Advanced Grip Control allows the Peugeot 3008 SUV to instantly adapt its grip mode according to the conditions encountered: mud, sand etc. And if you feel like trudging during your vacation, you can count on the Hill Assist Descent Control that will automatically regulate the speed of your vehicle according to the inclination of the slope. What to amaze your passengers!

Discover the rental vehicles PEUGEOT RENT Competitive and fixed prices all year round!

Rent the new Peugeot 3008: A concentrate of innovationsToday, most of the latest models of cars are equipped with new technologies, but the Peugeot 3008 SUV is a concentrate of innovations for driving that rhymes with pleasure!

Enjoy on-board connectivity: whether 3D navigation to better understand the road or the Mirror Screen function to charge your smartphone by induction, you can stay connected at all times and travel with confidence.
Park in a handkerchief: with the VisioPark 2 system, you get a 360 ° image reconstructed in real time at each of your maneuvers to visualize the surrounding obstacles. You will become the king of the niche!
Load your trunk without hands: a simple foot gesture under the rear bumper allows you to activate the hands-free lift function, your trunk opens and closes by itself. Convenient when you are loaded at the start as on arrival!
Live a sensory experience: imagine a conductor who plays a symphony where the lighting of the cockpit and the musical atmosphere adapt according to your desires, and which diffuses up to 3 fragrances with the choice so that you can benefit from the road in the best conditions … Welcome to the I-Cockpit Amplify, the road of your holidays will become a real sensory experience!

Rent the new Peugeot 3008 SUV: design and beautiful material

As elegant outside as inside, you will appreciate the unique design of the Peugeot 3008 SUV!

A harmonious line: its grille gives an impression of robustness completed by a ribbed hood that accentuates the dynamism of its line. Each element of the Peugeot 3008 SUV participates in its assertive personality.
A style in every detail: every detail has been the subject of the greatest care, you will discover in the Peugeot 3008 contemporary materials, notes of chrome and leather that give it an elegance like no other …

 

Before driving on your rental car, check its general condition. Do you plan to go on a weekend break for a few days or weeks? You will travel many kilometers with a car that is not yours and it will make in perfect condition. For all these reasons, but also to avoid any dispute at the time of return of the vehicle, take the time to check these 7 points of inventory before leaving!

7 things to check on a rental car:

1) Checking the condition of the tires is essential. Remember to check that they are not damaged or underinflated. Make sure there is a spare wheel or a repair kit.

2) Windshields, side windows and rear window should also be observed with care. Make sure they have no splinters or cracks. Otherwise, report it on the vehicle status card.

3) Observe the general exterior condition of the vehicle, concentrating on any scratches, bumps or cracks in the bodywork.

4) Once installed inside the vehicle, check the mileage and fuel gauge. Indeed, it must indicate that the full was done, if it is not the case, ask the lessor to stipulate it in the contract! Same for kilometric data. They must correspond to those noted in the contract.

5) Also take the time to make all the installation adjustments: adjust all mirrors and seat to your height.

6) The mandatory equipment must be included in the rental and present in the vehicle. Check that the spare wheel, the safety vest and the warning triangle are there.

7) And of course, check the general state of cleanliness inside the car and tell the renter any stains on the chairs that you could observe.

How to keep s proof of the condition of your rental car?

Our advice: do not hesitate to take photos or short videos with your mobile by touring the vehicle at the time of the inventory of departure.

Once the inventory is done, all you have to do is take the road and make a good trip!

For more information on car handling and usage checks, do not hesitate to contact your car rental agency.

International travel requires much more planning than domestic travel when it comes to certain travel decisions. Renting a car is one of those decisions. Many destinations have great public transport and will fit your needs. However, public transport in Mauritius  doesn’t go everywhere or allow you to have the control over your itinerary as easily. But renting a car in Mauritius may mean high gas prices and driving on the left side of the road rather than the right.

When you rent a car in your country, the process will be much more simpler and not too much planning is required. Renting a car in Mauritius is different, not only because of language barriers, but the need to be aware of the completely different rules of the road. This is especially true if you are visiting a place you have never been before.

Look at your itinerary carefully, weigh the pros and cons, and then read some of the tips below if you plan on getting a rental car.

Research and Plan Ahead

1. The time to decide whether you’ll need a car on your trip abroad is before you go, not after you get there. You can make arrangements for a car through a travel agent or you can work directly with car rental companies that operate worldwide. Be sure to book beforehand the fee is set and can’t rise because of exchange rate changes.

2. If you’re planning to drive extra miles, a rental company will charge you extra for the privilege. The additional charges can vary greatly so shop around for the best rental car rate for this.

Prepare for International Driving

3. Get an international driver’s license. There is a fee involved, as well as an expiration date. Be sure to bring along any paperwork such as your insurance information.

4. Know your car insurance options. Look at your insurance policy, and find out if it covers an international car rental. Knowing this ahead of time, decide whether to accept or decline the coverage the car rental company offers you. Even if you have your own car insurance, consider accepting the additional insurance if it offers additional coverage as you may be driving on the other side of the road, with unfamiliar traffic laws, and around other drivers that drive “differently” than you’re used to.

5. Many cars in other countries come standard, which means a manual transmission with a stick shift and no air conditioning. If you want an automatic transmission, air conditioning, or any other luxuries, you will be charged extra. Take into account the number and size of your suitcases and determine the size of the car you need based on trunk space. Make sure you’re specific as to what you want so there are no mistakes when you show up at your destination to pick up your car.

If you choose to get a car rental for your international vacation, make some arrangements ahead of time, and reserve one in advance of your trip. Determine where you will be driving and what extras you want. Finally, get an international driver’s license and make sure you’re fully covered.

As a renter of a vehicle, you may be confronted with problems with your rental car: in case of necessary repair, accident, theft, ticket or delay on the day of return. That’s why it’s important for you to know your rights, the laws and the practices that govern car rental. Here are our tips for responding well in these situations.

Your rights in case of a problem with a rental car

1) Unavailability of the reserved vehicle model
It may happen, when removing a vehicle from the rental agency that the reserved model is no longer available. What options are available to you?

You can request a higher class vehicle at the same price.
You can also accept a model of lower range, the renter will then be required to review the rental rate down.
And if it does not suit you, you can cancel the contract or ask for compensation.
Tip: In all cases, ask the lessor to notify the changes in the lease.

 2) Delay in the return of the rental car
Beyond the fact that the vehicle must be returned with the full fuel tank and mileage corresponding to the terms of the contract, under penalty of paying a surcharge, you must also submit to the date and time of return provided for in time of rental. You have a passing tolerance of 59 minutes usually. Any late delay will be subject to an additional billing day.

 Tip: We invite you to bring the vehicle back to the opening hours of the agency. If this is not possible, be sure to park the car at the location indicated by the agency and to take pictures to have tangible evidence in case of a dispute related to the condition of the vehicle.

 3) Breakdown of the rental car
Although the renter is obliged to provide you with a car in good working order, a breakdown is still possible. In this case, you must use the assistance services of the rental company. Please note that your renter will have to cover the costs related to the immobilization. Any expenses incurred by you, such as accommodation costs if you were staying at the hotel during repairs, will be subject to a refund provided that your renter has given you prior approval.

Tip: In any case, contact the rental agency which will tell you what to do. Keep all repair bills and other possible costs for the renter to refund if necessary. Never subscribe your car and get in touch with the assistance person indicated by your renter.

 4) Accident of the rental vehicle
During the rental period, an accident can happen. In this case, complete the report well and send it to the agency. If the vehicle is immobilized, use the assistance services indicated in your rental agreement.

Tip: Although the law leaves you 5 days to inform the rental agency, we advise you to contact it as soon as possible! Complete the report carefully: the reimbursement of repair costs will be borne by the person responsible for the accident.

5) Theft of the car
You may also be faced with theft of your rental vehicle. Again, notify the agency as soon as possible. In any case, you have 48 hours.

 Note: In case of theft of keys, you may not be covered. The theft of keys is often excluded from the conditions of application of the flight insurance. Be attentive to your personal belongings!

 6) Contravention on a rental car
Be aware that the rental agency will send you any minutes corresponding to the vehicle and the period during which you have been in possession of the vehicle. It is possible that you receive a ticket after returning the rental car!

7) Stripe on the vehicle
Check the condition of the vehicle at the time of the inventory and make note on the contract the slightest scratch or scratch found. If a brand new, not mentioned on the contract, is visible at the time of the return, you will be considered as only responsible and should pay you a repair invoice.

Tip: Take time to photograph the vehicle during the inventory. In case of litigation and appeal to the local judge, you will have hard evidence to present.

How to proceed in case of dispute with a car rental company: amicable agreement or legal procedure?

To settle a dispute with a car rental company, two options are available to you, the amicable or the legal procedure. We advise you to always start with the first possibility. By being clear, detailing the situation and bringing a maximum of evidence (photos or invoices), there is a good chance that the dispute is settled under the best conditions.

Tip: Before going to court, ask a consumer association for advice.